Shipping Policy

This Shipping Policy describes how Prismee processes and ships orders. By placing an order with us, you agree to this Shipping Policy.
 

Processing Time:

Our processing time is typically between 1-5 working days. This depends on the complexity of your order and the availability of materials. We strive to complete your order as quickly as possible and will notify you once your order is ready to be shipped.
 

Shipping:

We ship all our orders via Royal Mail Tracked, which generally delivers within 1-3 business days. Please note that this is an estimate and actual delivery times may vary.
 

Shipping Address:

Please ensure that your shipping address is correct at the time of checkout. We cannot be held responsible for incorrect addresses or any resulting delivery delays or returns.
 

Delays:

While we do our best to ensure your order is delivered in a timely manner, we are not responsible for delays caused by factors beyond our control, such as postal delays, weather conditions, or customs inspections.
 

Loss or Damage:

In the unlikely event that your order is lost or damaged during shipping, we will work with the postal service to address the issue. However, Prismee cannot be held liable for any packages once they are in the possession of the shipping carrier.
 

By placing an order with Prismee, you acknowledge and agree to these shipping terms. If you have any questions about our Shipping Policy, please contact us.

Last updated: 24/06/2023